W Boutique Refund Policy
We want you to be happy with your purchase from Wboutique. If you are not satisfied with your purchase, you may return it for a store credit within 15 days of the date you received it. However, you must notify us within the first 5 days of receiving the merchandise.
All returns must be:
- In original condition
- With tags attached
- Unworn and unwashed
- Free of smoke and pet odors
To return an item:
- Contact us at 787-691-5704 or wboutiqueonlinepr@gmail.com to request a return authorization.
- Ship the item back to us at the following address:
W Boutique P O box 1707 Manati PR 00674
Please include the following with your return:
- A copy of your packing slip
- A note explaining why you are returning the item
We will process your return within 3 to 5 business days of receiving it. Once your return is processed, you will receive a store credit for the amount of your purchase, minus the shipping costs.
We do not offer refunds for:
- Items that are not in original condition
- Items that are missing tags
- Items that are worn or washed
- Items that smell of smoke or pets
- Items that are returned after 15 days of the date you received them
Final Sale Items
All final sale items are not eligible for return or exchange.